Shipping Policy

Shipping Policy
At MC Electrical, we believe in delivering quality products to your doorstep with care and efficiency. Our Shipping Policy outlines how we handle your order from the moment it’s placed to when it arrives at your home.

Our Shipping Approach
MC Electrical is committed to providing reliable and practical products for your home, and that starts with how we deliver them.

To minimize excess stock, warehousing, and carbon emissions, many of our products are shipped directly from trusted manufacturers and global fulfillment centers.

This method enables us to:

  • Deliver high-quality, well-designed products directly to you

  • Keep pricing fair without the added costs of traditional retail

  • Minimize waste and contribute to a sustainable supply chain

We thank you for your understanding and support in choosing a more thoughtful way to shop.

1. Processing Time & Shipping Fee

We take great care with every order.

Order Processing Time:
Please allow 2–4 business days for order processing, quality checks, and packaging before shipment.

Holiday Seasons:
During peak periods (e.g., holidays or special events), processing times may extend up to 5 business days.

Shipping Fee:
We offer a flat $6.99 shipping fee on all orders, regardless of the destination.

2. Estimated Delivery Times

Since MC Electrical ships products through global partners, delivery times may vary based on location.

Region | Estimated Delivery Time
United States: 8 – 12 Business Days
Canada / UK / Australia: 10 – 15 Business Days
Rest of World: 12 – 18 Business Days

Delivery times are estimates and are not guaranteed.

We appreciate your patience as we work to deliver your order in a timely and efficient manner.

3. Order Tracking

Once your order has shipped, you’ll receive an email with tracking details.

Please note:

  • Tracking updates may take 1–3 business days after the shipping label is created.

  • If tracking information doesn’t update immediately, rest assured, your package is on its way.

4. Customs, Duties & Taxes

For international orders, shipments are sent DDU (Delivered Duty Unpaid).

This means:

  • Any customs fees, duties, or import taxes imposed by your country are the responsibility of the customer.

  • MC Electrical is not responsible for delays due to customs clearance.

Customs fees are typically rare for home products but can vary by country.

5. Order Modifications & Cancellations

We begin processing orders immediately to ensure fast delivery.

If you need to modify your shipping address or cancel your order, please contact us at
service@jewloves.com within 12 hours of placing the order.

Once processing begins, changes or cancellations are no longer possible.

6. Lost or Damaged Packages

Your satisfaction is our top priority.

Damaged Items:
If your package arrives damaged, send us a photo within 72 hours of receipt, and we’ll arrange a free replacement.

Lost in Transit:
If the carrier confirms your package is lost, we’ll send a replacement at no cost to you.

Thank you for choosing MC Electrical — we look forward to serving you!